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LENZVU, INC.
PRIVACY POLICY NOTICE
Last Updated: August 28, 2025
personal information we collect, and how we collect and use your personal information. In addition, we describe the rights you have in
your personal information and your available choices to exercise control over this information.
In this Privacy Policy Notice, the term “personal information” means information which you provide to LenzVU which personally identifies
you, such as your name, email address or postal address, information provided on your résumé and, in certain circumstances, your location
or other data which can be reasonably linked to such information by LenzVU.
Who is LenzVU?
LenzVU develops, licenses, and supports a SaaS solution which provides businesses (“Businesses”) with an inbound marketing solution and
enables their customers (“Recipients”) to purchase and use the goods and services offered by the Businesses. LenzVU may refer to itself in this Privacy Policy Notice as LenzVU and in connection with the use of the pronouns “we/us/our.”
If you are a Recipient, please read the privacy policies of the Businesses with whom you provide personal information to, purchase goods and services from, apply for work with, and/or are employed by, as such information is subject to those privacy policies.
Our on-line marketing solution includes the software as a service applications known as the LenzVU brand SaaS. This application solution and the web sites listed below are collectively referred to as “the Services.” As a user of the Services, you may receive alerts, notifications, requests for information, instructions, and information in connection with your use of the Services.
You may access the Services located at https://www.lenzvu.com. LenzVU also owns the web sites located at:
What types of personal information do we collect?
We collect the following personal information, online and offline:
- Contact information – you may provide us with the following information: your name, email and postal addresses, educational and employment history (including educational institutions, dates attended, and degrees awarded), employment history (including positions and dates held, responsibilities, and compensation), landline and mobile telephone numbers.
- Information from public sources – including social media sites and your interaction with them. If you subscribe to certain options and features within the Services, you may receive notifications through your social media apps, email, and accounts.
- Subscriptions & preferences – when you subscribe to receive product, service, or potential employment information, alerts, and updates to help us provide you with information you are interested in receiving from us, as well as notifications through the Services. We also collect information indicating whether you are willing to travel or relocate, as well as your compensation and
benefits, work week, and job location preferences (including preferences to work remotely, hybrid, or on-site) in connection with job requirements. - Online data – the following information may be collected from you when you visit our web sites or use the Services:
device type and model, MAC address, IP address, other unique device identifiers, network information, operating system, browser type and version, click stream to, through, and from our web sites, length of visits and interactions on our web pages and emails.We do collect personal data about your online activities across web sites including our own. Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. DNT is a method for users to instruct web sites and certain other services that they do not want certain information about their webpage visits collected over time and across web sites or online services. Please
note that we do not respond to or honor DNT preferences or similar instructions transmitted by web browsers.We may provide links to web sites or services of LenzVU’s partners, distributors, suppliers, licensors and other third parties. We do not control the content or links that appear on these third-party web sites or services, and we are not responsible for the practices employed by other websites or services linked to our online or mobile content. These web sites and services are subject to their
respective privacy policies and terms of use. - Attendance data – including your signature, to record your visits to our offices and events.
- Inferences – including your behavior and preferences when you use the Services.
- Employment information – professional and educational background and other information provided in connection with your
application for employment with us and/or your application for employment with others using the Services. - Sensitive personal information – you may choose to provide us with this type of information including disability,
dietary, religious, or similar requirements for employment purposes, meetings, and events. If you choose not to provide us with this
information, we may not be able to provide you with an accommodation or respond to your needs or preferences. This data will be provided
to us by you. - Biometric data – including your activity, exercise data, and body temperature used by the Businesses to help analyze
traffic, space usage, and other functions associated with the operations of the Businesses. - Criminal record data – where and to the extent permitted by law, and when appropriate under the circumstances. This data
will be provided to us by you and/or the organizations who assist us in complying with our legal obligations for screening and regulatory
compliance.
Our web sites and the Services are intended to be used by individuals aged 18 and over. We do not knowingly collect personal information
from those under the age of 18. If your child or ward under the age of 18 has provided us with their personal information, please contact
us at support@lenzvu.com so that we may delete the personal information.
Messaging and Communications Data (SMS, Voice, Email, and Chat)
The Services may enable Businesses to communicate with their customers, leads, and other recipients (“Recipients”) through channels such as SMS/text messaging, voice calling, email, and chat (collectively, “Communications”).
What Communications Data We Collect
Depending on how a Business configures and uses the Services, LenzVU may process and store certain Communications-related information, which may include:
Contact details such as phone numbers, email addresses, and messaging identifiers used to send or receive Communications;
Message and call metadata such as timestamps, sender/recipient identifiers, routing information, delivery status, and error codes;
The content of Communications (for example, the text of an SMS message, email body, or chat transcript) if the Business chooses to store, review, or manage Communications through the Services;
Call information such as call logs, duration, and (if enabled by a Business) voicemail or call recordings, and related transcripts;
Opt-out and preference signals such as “STOP” requests, unsubscribe events, or other communication preferences captured through the Services.
How We Use Communications Data
LenzVU uses Communications Data to provide, secure, and improve the Services, including to send and deliver messages, route calls, maintain conversation history where enabled, detect and prevent abuse or fraud, comply with legal and provider requirements, and provide customer support.
How Communications Data Is Shared
To enable Communications, LenzVU may share or transmit Communications Data with service providers and networks that support message delivery and calling, such as telecommunications carriers, messaging/voice providers, email delivery providers, and infrastructure providers. These providers process information to deliver Communications and may retain certain records as required by law, regulation, or their own policies.
Retention and Deletion
Communications Data may be retained for as long as necessary to provide the Services, meet Business configuration choices (for example, retaining message history), comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary based on the type of data and a Business’s settings. Businesses may also be able to delete certain Communications Data through the Services, subject to applicable law and our legitimate business needs.
Business Responsibilities and Recipient Choices
Businesses are responsible for obtaining any required permissions and consents to send Communications and for honoring recipient preferences and opt-out requests. Recipients may be able to stop receiving text messages from a particular Business by replying STOP to that Business’s messages. For help related to a Business’s Communications, Recipients can contact the Business by replying to the message thread or calling the number that sent the message. For help related to the LenzVU platform, you may contact us at support@lenzvu.com or 970-528-8188.
What types of information do we collect and how do we collect it?
Our Services are intended to be used by individuals aged 18 and over. We do not knowingly collect personal information from those under the age of 18. If your child or ward under the age of 18 has provided us with their personal information, please contact us at support@lenzvu.com so that we may delete the personal information.
We have collected the following categories of personal information from consumers within the last twelve (12) months:
Category | Examples | How we collect it | Why we collect it | With whom do we share |
A. Identifiers. | A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver’s license number, passport number, device hardware ID, user photo or image. or other similar identifiers. | Online/offline when you or your device directly provides it to us (when you access or use the Services by acquiring goods and services from, apply for employment with, or working for the Businesses using the Services) or from third Parties | For purposes listed in the section why do we collect and for what purposed do we use personal information. | Shared with those listed in the section with whom do we share your personal information. |
B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)). | A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, medical information, or health insurance information. Some personal information included in this category may overlap with other categories. | Online/offline when you directly provide it to us (when you access or use the Services, when you apply for work and during employment, and when applying for employment with, or working for the Businesses using the Services) or from third parties. We do not store credit/debit card information. | For purposes listed in the section why do we collect and for what purposed do we use personal information. | Shared with those listed in the section with whom do we share your personal information. |
C. Protected classification characteristics under California or federal law. | Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information). | Online/offline when you directly provide it to us (when you access or use the Services, when you apply for work and during employment, and when applying for employment with, or working for the Businesses using the Services) or from third parties. | For purposes listed in the section why do we collect and for what purposed do we use personal information. | Shared with those listed in the section with whom do we share your personal information. |
D. Commercial information. | Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. | Online/offline when you directly provide it to us (when you access or use the Services, when you apply for work and during employment, and when you use the Services by acquiring goods and services from, applying for employment with, or working for the Businesses ) or from third parties. | For purposes listed in the section why do we collect and for what purposed do we use personal information. | Shared with those listed in the section with whom do we share your personal information. |
E. Biometric information. | Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data. | Online/offline from you when you use the Services by acquiring goods and services from, applying for employment with, or working for the Businesses. | For purposes listed in the section why do we collect and for what purposes do we use personal information. | Shared with those listed in the section with whom do we share your personal information. |
F. Internet or other similar network activity. | Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement. | Online/offline when you directly provide it to us (when you access or use the Services by acquiring goods and services from the Businesses using the Services) or from third parties. | For purposes listed in the section why do we collect and for what purposed do we use personal information. | Shared with those listed in the section with whom do we share your personal information. |
G. Geolocation data. | Physical location or movements. | Online/offline when you directly provide it to us (when you access or use the Services and by acquiring goods and services from Businesses using the Services) or from third parties. | For purposes listed in the section why do we collect and for what purposed do we use personal information. | Shared with those listed in the section with whom do we share your personal information. |
H. Sensory data. | Audio, electronic, visual, thermal, olfactory, or similar information. | Online/offline when you directly provide it to us (by acquiring goods and services from, applying for employment with, or working for the Businesses using the Services, when you access or use the Services, when you contact technical support and/or customer service may be recorded). | For purposes listed in the section why do we collect and for what purposed do we use personal information. | Shared with those listed in the section with whom do we share your personal information. |
I. Professional or employment-related information. | Current or past job history or performance evaluations. | Online/offline when you directly provide it to us (when you apply for work and when you apply for employment and by acquiring goods and services from, applying for employment with, or working for Businesses using the Services) or from third parties. | For purposes listed in the section why do we collect and for what purposed do we use personal information. | Shared with those listed in the section with whom do we share your personal information. |
J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)). | Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records. | Online/offline when you directly provide it to us (when you apply for work and when acquiring goods and services from, applying for employment with, or working for the Businesses using the Services) or from third parties. | For purposes listed in the section why do we collect and for what purposed do we use personal information. | Shared with those listed in the section with whom do we share your personal information. |
K. Inferences drawn from other personal information. | Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. | Online/offline when you directly provide it to us (when you apply for work and during employment) or from third parties. We also collect information when you directly provide it to us during account registration and by acquiring goods and services from, applying for employment with, or working for Businesses using the Services. | For purposes listed in the section why do we collect and for what purposed do we use personal information. | Shared with those listed in the section with whom do we share your personal information. |
How and from whom do we collect your personal information?
- Directly from you – We collect information which you may choose to provide in your communications with us, such as when
you request that we send you newsletters, alerts, or other marketing materials; register for a webinar or event; fill out a form;
respond to a survey; use the Services; or otherwise communicate or interact with us. - From other sources – We may receive and collect personal information about you from other sources, including publicly
available sources; our affiliated companies; entities to which we provide our products and services such as your Businesses, as well as
social media platforms. For example, we may also collect personal information from your social media channels if you choose to link or
provide access to them using the Services.
Why do we collect and for what purposes do we use personal information?
We collect your personal information for business and commercial purposes. Our business purposes include providing products and services
to Businesses and you, maintaining security, maintaining and improving the functionality of our products and services, internal research
for technological development, pre-employment background checks, post-employment evaluation, benefits and payroll administration,
providing employment related notices, equal employment opportunity and other regulatory compliance, compliance with company policy,
verification or maintenance of the quality or safety of our products and services, responding to your inquiries, and providing customer service.
An example of this would be when you use the Services we collect information about your location, device, and network.
Commercial purposes include promoting and advancing our commercial or economic interests, such as by soliciting you to buy, rent, lease,
license, join, subscribe to, provide, or exchange products, goods, property, information, or services, or enabling or effecting, directly
or indirectly, a commercial transaction. This includes sending you newsletters, alerts, and other information that may interest you.
Examples of this include our advertising, marketing, and sales efforts in expanding our customer base.
If you are a Recipient, commercial purposes also include providing our Services to Businesses. In that context, LenzVU processes Recipient personal information on behalf of Businesses so that they can provide goods and services, communicate with Recipients, and operate their businesses, consistent with their own privacy policies. LenzVU does not sell personal information, and we do not authorize Businesses to use Recipient personal information in a manner that violates applicable law.
We also use personal information to review and evaluate your employment application and in connection with our employment and on-boarding process. We may use anonymized, pseudonymous, de-identified, or aggregated information so that it will no longer be considered personal
information and use and disclose such information as permitted by applicable law.
LenzVU also uses and discloses personal information to comply with the law, including in response to subpoenas, investigations, and civil
and criminal proceedings.
With whom do we share your personal information?
LenzVU shares personal information with its service providers, including server and platform hosts, in connection with our provision of
products and services to you and other users of the Services (including Businesses and other users with whom you choose to interact through
the Services), law enforcement, and their personnel. Information may also be shared with other users of the Services to enable you to
interact with other users through the Services. If you created an account to use the Services, other users of your account will have access
to your personal information. If LenzVU is acquired or merges with another company, we will share or transfer personal information to the
acquiring or surviving company.
LenzVU does NOT sell or share your personal information for direct marketing purposes. If you are a Recipient, please
review the privacy policies of the Businesses to determine when, as, and if they sell or share your personal information.
How do we protect your personal information?
Transmission of information via the Internet and through our web sites is not completely secure; therefore, we cannot guarantee the
security of communications and information transmitted between you and us. We do however implement industry standard encryption standards.
After we have received your personal information, we will exercise security procedures to try to prevent unauthorized access. All personal
information is stored on secure servers and we employ security policies and procedures to limit and restrict access.
How long do we store your personal information?
We store your information for as long as is needed to provide our Services to you. We also store your information for certain periods of
time as required by regulatory, legal and accounting/financial rules. We do not retain personal information or sensitive personal information
for each of the disclosed purposes for which the personal information was collected for longer than is reasonably necessary for the applicable
disclosed purpose.
What choices are available to you and how do you exercise your choices over how we use or disclose your personal information?
If you are a California resident, please review our California consumer notices and disclosures section below.
If you are a resident of Colorado, Connecticut, Delaware (effective 1/1/2025), Montana (effective 10/1/2024), New Hampshire (effective 1/1/2025),
New Jersey (effective 1/1/2025), Oklahoma (effective 11/1/2024), Tennessee (effective 7/1/2024), Texas (effective 1/1/2024), or Virginia,
if required under applicable state privacy law, you also have the right, by sending an email to
support@lenzvu.com to: (i) opt out of processing of personal information for purposes of profiling in
furtherance of decisions that produce legal or similarly significant effects (if such profiling occurs); and (ii) appeal any decision by LenzVU not
to take an action relating to your applicable rights.
If you are a resident of Nevada, you may exercise your sale opt-out rights under Nevada Revised Statutes Chapter 603A by submitting a request
to support@lenzvu.com. However, please know that LenzVU does not currently sell data which comes within the
opt-out requirements under Nevada Revised Statutes Chapter 603A.
When you would like to exercise your rights, please send your requests and instructions to us at the addresses provided in the section below entitled,
Whom may you contact to discuss your questions or concerns about this Privacy Policy Notice and our data privacy practices?
We may require additional information from you or your agent to verify your identity and the request you submit to exercise your rights.
You may access and correct your personal information in your account settings if you are a user of the Services.
Whom may you contact to discuss your questions or concerns about this Privacy Policy Notice and our data privacy practices?
If you have any questions about this Privacy Policy Notice or our collection and use of your personal information, you may contact us as follows:
LenzVU, Inc.Attention: Privacy Officer
Toronto
Ontario L4K 1X3
Canada
Email: support@lenzvu.com
How will I be informed of changes to this Privacy Policy Notice?
If we decide to change our Privacy Policy Notice, we will post those changes on our web sites so our users are always aware of what information we collect, how we use it, and under which circumstances, if any, we disclose it. This Privacy Policy may be revised from time to time by LenzVU, after giving notice to you, provided that you have registered for an account and have provided us with a valid email address. Alternatively, we will post a prominent notice on our web site.
The revised Privacy Policy Notice will be posted by LenzVU on its web sites as it becomes available. Please review the Privacy Policy Notice periodically as it is applicable to all users of the web sites and the Services. You hereby agree to review at first opportunity any modification or revision to the Privacy Policy Notice. If you do not agree to be bound by any material modification, you may reject any such change by not providing your consent. If you withhold your consent, you must discontinue your use of the Services, and your license and subscription to the Services shall automatically thereupon terminate.
Your continued acess or use of the Services after such posting confirms your consent to be bound by the revised Privacy Policy Notice, as amended.
We will use personal information in accordance with the Privacy Policy Notice under which the information was collected.
California consumer privacy notices and disclosures
California Consumer Privacy Act (CCPA) Notice at Collection
Under the California Consumer Privacy Act of 2018 as amended (CCPA), California consumers may be entitled to certain notices and
disclosures regarding the collection and use of their Personal Information. This section is intended to provide the Notice at Collection
required under the CCPA.
- We may collect personal information from you and use it for specified purposes. For a list of the types of personal information that we
collect and the purposes for which we use such personal information, see the sections entitled
What types of personal information do we collect? and
Why do we collect and for what purposes do we use personal information? - While LenzVU does not sell personal information, we may disclose personal information to Businesses and service providers solely to provide and operate the Services (for example, to enable a Business to manage its account and communications with Recipients). Businesses pay a subscription fee for access to the Services; we do not receive payment in exchange for selling personal information.
- For more information about our California privacy policy, see the section below entitled Privacy Notice for California Consumers.
- For our general privacy policy, see the sections above.
Privacy Notice for California Consumers
Last Updated: August 25, 2024
LenzVU, Inc. (“LenzVU”, “we” or “us”) describes in this Privacy Notice for California Consumers (“Privacy Notice”) who we are, your rights under the
California Consumer Privacy Act of 2018 as amended (“CCPA”), and how we collect, use and share personal information of California residents, as provided below.
We adopt this Privacy Notice in compliance with the CCPA.
Who is LenzVU?
LenzVU develops, licenses, and supports a SaaS solution which provides businesses with an inbound marketing solution and enables their Recipients
to purchase and use the goods and services offered by the Businesses. LenzVU may refer to itself in this Privacy Policy Notice as LenzVU and in connection with the use of the pronouns “we/us/our.”
Our on-line job placement solutions include the software as a service (“SaaS”) applications known as the LenzVU as well as
LiveSign, PayrollVU, CalendarVU, FitnessVU, TributeKiosk. These job description postings, recruitment, job application, and placement
solutions are collectively referred to as “the Services.” As a user of the Services, you may receive geo-targeted, job related alerts, notifications, requests, instructions, and information before, during, and after you express interest in, and access and use the Services, purchase goods and services from Businesses, and apply for jobs using the Services.
Your California Privacy Rights
The CCPA became effective on January 1, 2020 and provides consumers who reside in California with certain rights relating to their personal information.
- Right to Know – You have the right to know about the personal information which we collect and how we use and share that information.
The section of this Privacy Policy Notice entitled What types of personal information do we collect? illustrates the types of personal
information which LenzVU collects.
Personal information as defined by the CCPA specifically excludes publicly available information that is lawfully made available to the general public from
federal, state, or local government records.
We collect or have collected in the past 12 months the following categories of personal information:
- Personal identifiers – including name, email address, postal address, IP address, telephone number
- Categories of personal information identified in California Civil Code section 1798.80, such as name, signature, employment, and financial information
- Commercial information – such as detailed transaction information, purchase, and payment information
- Educational, professional, and employment related information – including educational institutions attended, employer, position/job title, associated dates, and contact information
- Characteristics of protected classifications under California or federal law, such as ethnicity, race, and gender
- Web and other network activity information (including search and browsing history)
- Inferences reflecting behavior derived from geolocation, answers to questions, expressed areas of interest, and tracking data when using the Services
We use, share, and disclose these categories of personal information consistent with our business and commercial purposes stated in the section entitled
Why do we collect and for what purposes do we use personal information?
The CCPA also imposes additional obligations upon businesses that sell personal information to third parties. LenzVU does NOT sell personal
information and we have not sold personal information in the last 12 months.
You also have the right to request that we disclose to you the categories and specific pieces of personal information we collect, disclose,
have collected or disclosed within the last 12 months, about you; the categories of sources of such personal information; and the categories of third parties with whom we share and disclose personal information.
- Right to Request Correction – You have the right to request correction of inaccurate personal information, subject to limitations, exceptions, and conditions under the law.
- Right to Request Deletion – You have the right to request deletion of personal information, subject to limitations, exceptions, and conditions under the law.
- Right to Opt-out of Sale or Sharing – You have the right to opt-out of the sale or sharing of personal information with third parties for their direct marketing purposes. LenzVU does not sell, share for value, rent, or trade personal information with third parties for their direct marketing purposes as provided in the CCPA.
- Right to Limit Use and Disclosure of Sensitive Personal Information – You have the right to limit use and disclosure of sensitive personal information, subject to limitations, exceptions, and conditions under the law.
- Right to Non-discrimination – LenzVU will not discriminate against you for exercising any of your rights under the CCPA.
How to Exercise Your Rights
To exercise any of your rights under the CCPA, please contact us by submitting your request at
support@lenzvu.com, by calling us 970-528-8188, or by submitting your
written request to:
Attention: Privacy Officer
Vaughan
Ontario L4K 1X3
Canada
Email: support@lenzvu.com
Please note that you will be required to verify your identity before we act upon your request. If you choose to designate an authorized agent to submit a request on your behalf, we will need to verify your identity and you must submit a written authorization signed by you for the agent to act on your behalf.
The agent must be a person or entity who is registered with the California Secretary of State.
We will work with you to respond within 45 days of our receipt of your verifiable request; however, we may require an additional 45 days to respond, in which case we will so advise you. The CCPA permits a California consumer to submit personal information requests no more than twice in a 12-month period.
Please note that LenzVU may maintain a confidential record of deletion requests solely for the purpose of preventing the personal information of a consumer who has submitted a deletion request from being sold, for compliance with laws, or for other purposes solely to the extent permissible under the CCPA.
Messaging and Communications Data (SMS, Voice, Email, and Chat)
The Services may enable Businesses to communicate with their customers, leads, and other recipients (“Recipients”) through channels such as SMS/text messaging, voice calling, email, and chat (collectively, “Communications”).
What Communications Data We Collect
Depending on how a Business configures and uses the Services, LenzVU may process and store certain Communications-related information, which may include:
- Contact details such as phone numbers, email addresses, and messaging identifiers used to send or receive Communications;
- Message and call metadata such as timestamps, sender/recipient identifiers, routing information, delivery status, and error codes;
- The content of Communications (for example, the text of an SMS message, email body, or chat transcript) if the Business chooses to store, review, or manage Communications through the Services;
- Call information such as call logs, duration, and (if enabled by a Business) voicemail or call recordings, and related transcripts;
- Opt-out and preference signals such as “STOP” requests, unsubscribe events, or other communication preferences captured through the Services.
How We Use Communications Data
LenzVU uses Communications Data to provide, secure, and improve the Services, including to send and deliver messages, route calls, maintain conversation history where enabled, detect and prevent abuse or fraud, comply with legal and provider requirements, and provide customer support.
How Communications Data Is Shared
To enable Communications, LenzVU may share or transmit Communications Data with service providers and networks that support message delivery and calling, such as telecommunications carriers, messaging/voice providers, email delivery providers, and infrastructure providers. These providers process information to deliver Communications and may retain certain records as required by law, regulation, or their own policies.
Retention and Deletion
Communications Data may be retained for as long as necessary to provide the Services, meet Business configuration choices (for example, retaining message history), comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary based on the type of data and a Business’s settings.
Businesses may also be able to delete certain Communications Data through the Services, subject to applicable law and our legitimate business needs.
Business Responsibilities and Recipient Choices
Businesses are responsible for obtaining any required permissions and consents to send Communications and for honoring recipient preferences and opt-out requests.
Recipients may be able to stop receiving text messages from a particular Business by replying STOP to that Business’s messages. For help related to a Business’s Communications, Recipients can contact the Business by replying to the message thread or calling the number that sent the message. For help related to the LenzVU platform, you may contact us at support@lenzvu.com or 970-528-8188.
revision 2037